Terms of Service

Last updated: May 2026

By using Swastram ("the Service"), you agree to these Terms of Service. Please read them carefully.

1. Service Description

Swastram is an AI-powered health assistant that:

• Reads prescription and lab report images using artificial intelligence
• Provides medicine information including uses, side effects, and alternatives
• Responds in multiple languages including English, Hindi, and Gujarati

2. Medical Disclaimer

Swastram is NOT a substitute for professional medical advice, diagnosis, or treatment.

• Information provided by Swastram is for educational and informational purposes only
• Always consult a qualified healthcare professional before making any medical decisions
• Never disregard professional medical advice or delay seeking it because of information from Swastram
• Do not use Swastram for medical emergencies - call your local emergency number immediately
• AI-generated information may contain errors - always verify with your doctor or pharmacist

3. Beta Service

Swastram is currently in beta. This means:

• The service may have bugs, errors, or inaccuracies
• Features may change, be added, or removed without notice
• Service availability is not guaranteed
• We may modify or discontinue the beta at any time

4. Acceptable Use

You agree to:

• Use the service only for personal health information purposes
• Not use the service for illegal activities
• Not attempt to reverse-engineer, hack, or disrupt the service
• Not submit content that is harmful, abusive, or violates others' rights
• Not use automated tools to access the service excessively

5. Accuracy of Information

While we strive for accuracy in medicine information:

• Our AI may misread handwritten prescriptions
• Medicine information may be incomplete or outdated
• Alternative medicine suggestions are informational only - always confirm with your doctor before switching medicines
• Lab report interpretations are general guidelines, not clinical diagnoses

6. Limitation of Liability

To the maximum extent permitted by Indian law:

• Swastram is provided "as is" without warranties of any kind
• We are not liable for any damages arising from your use of the service
• We are not liable for any medical decisions made based on information from Swastram
• Our total liability shall not exceed the amount you paid for the service (which is currently free)

7. Intellectual Property

The Swastram name, logo, and service are our intellectual property. You may not use our branding without written permission.

8. Termination

We reserve the right to suspend or terminate your access to the service at any time, for any reason, without notice.

9. Changes to Terms

We may update these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

11. Contact

For questions about these terms, use the contact form on our website.

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By using Swastram, you acknowledge that you have read, understood, and agree to these Terms of Service.